Start a return

We accept returns within 90 days of delivery.

To start a return, sign in to your account, open the order you want to return, and select "Request return". Choose the items and tell us the reason. We will review your request and reply within 24 hours with the return address and next steps.

Sign in to your account

Ordered as a guest? Email us at support@marlowell.com with your order number and we will start the return for you.

If your item arrived damaged or faulty, include a photo of the item and its packaging. This speeds up your return.

Change of mind returns: you cover return shipping. Damaged, faulty, or incorrect items: we cover it.